Job Description
Financial Services Representative (FSR)Lincoln Way East Office | Chambersburg, PALooking for More Than Just a Job?At F&M Trust, we believe great banking starts with great people. We're searching for a Financial Services Representative who enjoys helping others, solving problems, and creating positive customer experiences.In this role, you'll become a trusted resource for customers by assisting with day-to-day banking needs, building lasting relationships, and connecting customers with products and services that support their financial goals.Whether you have banking experience or come from retail, hospitality, customer service, or sales, we'll provide the training and support needed to help you succeed and grow your career. What You'll DoDeliver friendly, accurate, and efficient service during every customer interactionProcess deposits, withdrawals, payments, transfers, and other financial transactionsBuild relationships by engaging customers in meaningful conversationsUnderstand customer needs and recommend beneficial banking solutionsAssist with account servicing requests and banking inquiriesMaintain accuracy while handling cash and balancing transactionsSupport branch goals through teamwork, referrals, and exceptional serviceFollow bank policies, security procedures, and regulatory requirementsContinue developing banking knowledge through training and professional developmentWhat Makes Someone Successful in This Role?Enjoys working directly with peoplePossesses strong communication and listening skillsTakes pride in providing outstanding customer serviceLearns quickly and adapts to changing prioritiesDemonstrates attention to detail and accuracyWorks effectively both independently and as part of a teamMaintains a positive, professional attitudeQualificationsRequiredHigh school diploma or equivalentStrong customer service skillsAbility to multitask in a fast-paced environmentProfessional communication skillsCommitment to learning and growthPreferredCash-handling experienceRetail, hospitality, customer service, or sales experienceExperience working toward individual or team goalsWhy Join F&M Trust?We're committed to helping employees build rewarding careers through training, development, and advancement opportunities. Many employees begin in customer-facing banking positions and continue expanding their knowledge and responsibilities as they grow within the organization.Benefits IncludeMedical, Dental, and Vision InsuranceImmediate Access to Paid Time OffPaid Holidays401(k) with Company MatchCompany-Paid Life InsuranceShort-Term and Long-Term Disability CoverageWellness ProgramsEducational AssistanceOngoing Professional DevelopmentCareer Advancement OpportunitiesCareer Paths & Related Job TitlesCandidates with experience in the following roles may be especially interested:Bank TellerUniversal BankerPersonal BankerRelationship BankerRetail BankerBanking AssociateBanking RepresentativeCustomer Service RepresentativeMember Service RepresentativeBranch RepresentativeTeller/CSRSales AssociateIf you're looking for an opportunity to build relationships, provide exceptional service, and grow a long-term career in community banking, we'd love to hear from you.F&M Trust is an Equal Opportunity Employer. Disability/Veteran
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Job Tags
Full time, Bank staff, Work at office