Job Description

Key Descriptors: High Ownership • AI Innovation • Strategic Impact

Role Snapshot:  Own the vision, roadmap, and execution of Easy Pay Direct’s onboarding and AI-powered commerce platforms, with the autonomy to build a scalable product function and drive measurable business outcomes, partnering directly with the CTO to shape how merchants sell, scale, and get paid through agentic commerce.

About Easy Pay Direct & EPD Commerce

Commerce is entering a New Era...

Agentic Commerce will facilitate AI agents buying and selling.
Our new platform, EPD Commerce is at the forefront of this wave.
It connects products, checkout, subscriptions, payments, revenue recovery, and agentic flows in one system.
Business owners can talk to their transaction data, ask their own AI agent about their business, and have that agent take action on their behalf.

Over the last 14 years, Easy Pay Direct has helped more than 100,000 businesses accept payments, navigate complex processing requirements, and grow.
That experience is the foundation for EPD Commerce, our AI-powered commerce platform.

Based in East Austin, we're founder-led and 100% founder-owned.
Without outside investors, we have the independence to move quickly, invest for the long term, and build around the needs of the businesses we serve.

Joining our team means helping build the next generation of commerce on the foundation of an established payments business.
You’ll work on real problems for real business owners, with the opportunity to shape both what we build and how we build it.

Our mission is to make running a business easier, so merchants can spend less time managing systems and more time serving their customers and generating revenue.

Why Join Us

We're a high-performing, collaborative team that values ownership, initiative, and continuous improvement. Here, your fingerprints are on the product, leadership knows your name, and your work shapes the future of the company. You'll help launch a new platform from the start, not maintain someone else's.

If you know payments, including authorizations, gateways, recurring billing, chargebacks, and the challenges merchants face every day, you'll see why this matters. You'll also see where your experience fits in.

About the Role

Easy Pay Direct is looking for a Product Manager to take ownership of our product ecosystem: our Onboarding Platform and EPD Commerce (our new AI-powered commerce platform). The two are separate offerings that work hand in hand. You'll help shape how they grow, connect, and deliver value to merchants.

This isn't a role where you'll inherit a backlog and simply manage tickets. You'll work directly with engineering, sales, customer success, and company leadership to determine what gets built, why it matters, and how it creates value for merchants.

Reporting directly to the CTO, you'll play a key role in shaping product strategy, defining priorities, and driving execution. There is no CPO or Director of Product layer above this role, giving you meaningful ownership and visibility from day one.

We're looking for someone who can take over many of the product responsibilities currently handled by company leadership and help build a scalable product function as the company grows.

AI is becoming a core part of modern product management, and we're looking for someone who actively leverages AI tools to move faster, make better decisions, and improve how products are built.

Quick Snapshot

• Location: Austin, TX (Onsite)
• Compensation: Starting at $120,000, with flexibility for the right candidate
• Reports To: CTO
• Experience Requirement: 4+ years of Product Management experience

Why This Role Is Different

• Direct access to company leadership and key decision-makers.
• Significant ownership with no product management hierarchy above you.
• Opportunity to influence both product strategy and execution.
• Direct impact on merchant experience, platform growth, and company revenue.
• Opportunity to expand your scope and influence as the company grows.
• Work on products that directly affect payment performance and revenue outcomes for merchants.

What Success Looks Like

Within your first year, you'll:

• Take ownership of key product initiatives currently managed by leadership.
• Deliver high-impact platform improvements from concept through launch.
• Improve merchant experience through thoughtful product and UX decisions.
• Establish meaningful product metrics to guide roadmap decisions.
• Become a trusted partner to engineering, project management, sales, and customer success.
• Help shape the long-term vision of our onboarding & EPD Commerce platform.

What You'll Do

• Own the product roadmap end-to-end and prioritize the highest-impact opportunities.
• Translate business objectives and merchant feedback into product strategy and execution plans.
• Turn ambiguous ideas into clear MVPs, requirements, user stories, and acceptance criteria.
• Partner with project management and engineering to ensure work is properly scoped and sprint-ready.
• Gather, synthesize, and prioritize feedback from merchants and internal stakeholders.
• Identify opportunities for the onboarding platform and EPD Commerce to work together and create more value for merchants.
• Evaluate competitors and identify opportunities to improve and differentiate our products.
• Manage vendor relationships and evaluate integration and partnership opportunities.
• Define success metrics and use data to guide product decisions and investments.
• Partner with sales and marketing on go-to-market planning and product launches.
• Drive clarity, alignment, and decision-making across teams.

What We're Looking For

Required Qualifications

• 4+ years of Product Management experience in payment products or B2B SaaS environments.
• Experience working closely with software engineering teams throughout the product development lifecycle.
• Strong product design instincts. You don't need to be a designer, but you should be able to recognize exceptional product experiences, identify UX friction, and advocate for intuitive user journeys.
• Experience writing detailed product requirements, user stories, and acceptance criteria.
• Experience managing roadmaps across multiple parallel workstreams.
• Strong analytical and data-driven decision-making skills.
• Proven track record of shipping successful products and delivering measurable business outcomes.
• Fluency with AI-assisted workflows and productivity tools.
• Excellent communication and stakeholder management skills.
• Bachelor's degree in Business, Engineering, Computer Science, or a related field.

Strongly Preferred

• Experience in payments, merchant services, payment processing, payment orchestration, card vaulting, gateways, fintech, BNPL, and related financial technology environments.

Nice-to-Have Experience

• Familiarity with ecommerce ecosystems, merchant onboarding, and merchant lifecycle management.
• Experience with subscription billing and recurring payment models.
• Experience working with APIs, webhooks, integrations, and data pipelines.
• Understanding of fraud prevention, risk management, and payment compliance.
• Experience improving checkout flows, conversion rates, and customer journeys.
• Experience working in Agile product development environments with quarterly planning cycles.
• Familiarity with EOS / Rocks planning methodology.
• Knowledge of international payments and cross-border regulations.
• Experience working at a high-growth SaaS or fintech company.

Benefits

• Health Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• East Austin Office with On-Site Shower, Steps Away from Restaurants & Coffee Shops
• Fully Stocked Office Kitchen and Snacks
• Frequent Company Outings & Happy Hours

Ready to Build What's Next?

If you're energized by ownership, thrive in environments with ambiguity, and enjoy building products that solve real customer problems, and you want to help build the future of commerce, we'd love to meet you.

Easy Pay Direct is an equal opportunity employer.

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